FAQ: Children of Zodiarcs - A new Tactical JRPG by AAA veterans

Check out the project updates on Kickstarter

When will Alpha / Beta be sent out?

Alpha will go out in mid-April 2016. Beta is expected to go out in July-ish.

Will There be Add-Ons?

The answer is YES! In the backer survey we send out after the Kickstarter campaign ends, you will be able to choose what you want to add. - Digital or physical copy of the game (PC, Mac, or PS4) - Digital or physical Art Book & World Guide - T-shirt - Signed postcard - Wall poster - Digital soundtrack Last updated: Thu, Feb 18 2016 9:29 pm EST

Will I be able to get a PS4 version instead of a PC version?

YES!!!! After the Kickstarter campaign is over we will send out a survey to all backers. As long as you back a tier that gets you a digital copy of the game you will be able to select which platform you get the game on (PC, Mac, PlayStation 4). Last updated: Sun, Jan 24 2016 4:04 pm EST

How do I get a physical copy of the PlayStation 4 version?

Not too much special to do at all. Just back a tier that has the physical copy as a backer reward: the KEEPER, ARCHIVIST, and TORAN NOBLE tiers. We will send out a survey after the KS campaign is over, and you can choose the PS4 version for your physical copy! :) Last updated: Fri, Jan 29 2016 6:31 pm EST

T-Shirt Sizes?

MEN: Small, Medium, Large, XLarge, 2XL, 3XL, 4XL, 5XL. Add $2CAD for each size from 2XL to 5XL. WOMEN: Small, Medium, Large, XLarge. Last updated: Thu, Feb 18 2016 9:03 pm EST

What platforms will Children of Zodiarcs release on?

We will release on PC, Mac, and PlayStation 4 to start. We are also currently evaluating additional launching on platforms (ie: PSVita, Linux) as other stretch goals or after the initial release. Last updated: Sun, Jan 24 2016 4:04 pm EST

Will there be an XBox One version?

We have no plans to bring it to XB1, especially for the initial launch. We are still a very small, new studio making a big game and we need to be careful about stretching ourselves too thin. Last updated: Mon, Jan 25 2016 3:44 pm EST

Will the game have any multplayer / coop in it?

We're first dedicating totally to a quality single player experience at the moment. We have an awesome story we want to tell and want to make sure it's the best it can be. We also simply dont have the needed ressources to offer good multiplayer: servers infrastructure, network code and a large enough active community to make sure you'll always be able to find a game. Doing both multiplayer and singleplayer would mean less quality overall. Multiplayer might come around, just not at release. Last updated: Fri, Jan 22 2016 10:46 am EST

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://childrenofzodiarcs.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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